Sympac Solutions
Release Notes: July 2026
Please note; This update impacts only our customers currently using Version 9.1 of the Sympac software. Not sure what version you are running? From within Sympac use the F12 Function Key.
Point of Sale
- For Picked data entry, a new column shows the tally pieces and lengths still left to pick for tally items.
- The amount calculated for partial refunds at POS has been corrected.
- Backorder picking slips now show the correct quantity on first print, instead of only showing correctly after a reprint.
- Reprice (F4) in POS now correctly applies contract and group discount pricing when quoting trade pricing for cash customers.
Customers
- Notes Listing now has an option to include Debtor audit notes.
- Customer Price List reports have been corrected so sorting by Department/FLC now works.
- Sundry Sales will no longer allow an invalid date (00/00/0000) to be entered. This previously allowed a transaction to post silently against a closed financial year, changing prior year Debtor and GL balances without a visible transaction in the General Ledger.
- The Customer Docket Transaction List report no longer produces an Access Violation error.
- Customer mailing name and address have been added to the fr3 Statement Customer report.
- The fr3 statement Customer Name field now prints the full 40 characters, instead of being truncated to 30.
- The fr3 statement CurrentGST field now returns a value correctly.
Products
- The Product Dashboard now includes a Customer Order Number column across the Previous Sales, Recent Sales and Customer Orders tabs.
- A new option allows Margin Level Discount changes made at Head Office to be distributed to branch stores in a Multi-Store business.
- This is switched off by default. Each site can opt in where Head Office control of margin discounts is wanted, so existing Multi-Store sites are unaffected until turned on.
- The Margin Level Discount table can once again be exported and imported at the table level.
Purchase Ordering/Inwards Goods
- In Purchase Order Entry and Goods Receipting, a wrongly entered line can now be deleted without first having to enter a workaround quantity.
- Customer orders imported via XML through API Watcher will now populate the Supplier on TBO order lines.
Creditors
- Supplier Alter now has a button to launch Supplier Invoice Input (Batch) directly, automatically loading the outstanding data for that supplier.
General Ledger
- Store transfer write off journals now post correctly, instead of creating a pending journal against an incorrect GL account.
- The default account in GL Data Entry Cash Receipts now works as expected.
- GL Journals can now support more than 10 lines.
System
- The IHG datafeed will now capture Branch Stock records only where a product has been inserted or updated, reducing unnecessary records.
- The Complete Document Listing report (PROG220/D) can now be run successfully as a scheduled macro.
- Lock icons indicating cryptolocker protection no longer incorrectly display on standard terminals; these will only show on the EOD terminal.
- SYMPAC dashboards can now be launched directly from the main menu.
We’re here to help!
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If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.
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Our Client Services Team are available from 7am to 8pm EST to assist you.