3 min read
Clean Up Your Product File With Confidence
Over time, every product file accumulates items that are no longer sold, stocked or required. The challenge is knowing which products can be safely removed without affecting stock records, transaction history or activity at other branches.
That's why we've completely rebuilt Product Purge as part of our next major Software Release [9.01.03] due out in November 2026.
The new version has been redeveloped from the ground up, giving businesses a safer and more transparent way to identify products that are no longer needed. Most importantly, it now validates activity across every store in a multi-branch environment before allowing a product to be removed.Keep reading to find out more.
Why Product Purge Has Been Enhanced
Product Purge has been completely redeveloped ready for our next major Software Release in November 2026, delivering greater visibility and confidence for multi-stores and when identifying products that are no longer required.
The new version introduces comprehensive multi-store validation, allowing Sympac to review activity across every branch before a product is removed. It also provides clear explanations for every product, showing exactly why it can or can't be purged.
The result is a safer, more transparent process that helps businesses maintain a cleaner product file while reducing the risk of removing products that are still active elsewhere in the group.
👍 No guesswork.
😀 No uncertainty.
✅ Just complete visibility before action is taken.
🏣 Smarter Product Purging for Multi-Store Businesses
About the New & Improved Features!
Because purging data is a significant action, several safeguards have been built into the process.
These include:
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Confirmation prompts that default to No
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Audit files created for every purge run
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Optional backup copies stored in the Electronic Price Guide
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The ability to stop a purge process part-way through
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Multi-store warnings if System Health Check is not enabled
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Exporting results to Excel for review before actioning
These safeguards provide a clear audit trail while helping reduce the risk of accidental deletions.
Best Practice Tips Before Purging
Before removing any products, we recommend:
- Running a full backup
- Starting with a small product range or department
- Reviewing the Reason column carefully
- Checking store-level activity where required
- Keeping audit and Electronic Price Guide options enabled
Taking a few extra minutes to validate the results can provide peace of mind before performing a permanent purge.
Available In Our Nov 2026 Software Release
The new Product Purge delivers a safer, smarter and more transparent way to clean up your product file. With comprehensive multi-store validation, detailed explanations and built-in safeguards, you can confidently identify and remove products that are no longer required.
Get up to speed with symlearning!
To assist with the rollout of our improved Product Purge feature, we have created a symlearning micro lesson. It steps you through the setup and configuration so you can get up to speed quickly and start using Product Purge in Sympac. You'll find our Product Purge lesson in the Inventory Learning Pathway on your symlearning dashboard, follow the link below to login.
Not yet on symlearning? Click 👉here to register.
