Hot Fix - July 2026 #1

Hot Fix!

We are releasing a software "Hot Fix" update to address some issues, here's what you need to know.

• Please ensure you read the information below and view any documentation that supports this update.
• Once the update has been downloaded and installed, restart your PC to ensure all changes are applied successfully.
• If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.

HOT FIX Release Notes: July 2026

Customers

• Mighty Reward kiosk buttons have been reinstated

Products

• A pervasive error when re-queuing tickets from the RRP log report has been resolved
• The Open to Buy report when using the “report all locations” option no longer shows an Access Violation on completion
• Online options in product alter now shows when setup for SympacMax or SympacOnline

Purchase Ordering/Inwards Goods

• Purchase Order expediting ETA request emails now use the purchase order template

Creditors

• Prompt Payment now checks auto-generated document number before saving to avoid duplicates

Action to Take

• Please ensure you read the information above and view/download any documentation below that supports this update.

• Once the update has been downloaded and installed, restart your PC to ensure all changes are applied successfully.

We’re here to help!

• If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200.

• Our Client Services Team are available from 7am to 8pm EST to assist you.

View/Download the UI Document