Smarter Payment Options
Simplify how you get paid
Sympac integrates payments directly into your existing debtor processes, so customers can pay quickly and easily — without additional steps or manual handling.
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Smart Payment Options
Fully Integrated
Powered by Till Payments, Sympac’s smarter payment options are built directly into your existing workflows — making it easier for customers to pay and for your team to manage collections.
Payments can be triggered through everyday documents like statements, invoices and debtor letters, with Pay‑by‑Link and registered card payments removing manual handling and streamlining reconciliation.
The result is a faster, more secure payment process that improves cash flow while reducing admin.
Pay-by-links → find out more below
Registered Card Payments → find out more below
Automatic allocation
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Payments matched to invoices automatically
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Updates reflected in accounts and General Ledger
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Removes reconciliation work
Customer Dashboard visibility
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View payment status and outstanding balances
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Manage and process account payments
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Full audit trail of activity
Key benefits
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Faster payments
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Less admin
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Reduced risk
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Better customer experience
Pay‑by‑Link
Make it easy for customers to pay — straight from your documents
Pay‑by‑Link allows customers to pay instantly from the documents they already receive, including statements, invoices and debtor letters. A secure link or QR code is embedded directly into the communication, so customers can simply click or scan to complete the transaction in seconds — without needing to call or arrange payment separately.
Because it’s fully integrated into Sympac, payments flow straight back into the system, reducing delays, minimising manual handling and improving consistency across your debtor process. By removing friction and making payment immediate, it shortens the time between issuing an invoice and getting paid, helping reduce overdue accounts and improving overall cash flow visibility.
Key features & benefits
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Embedded in statements, invoices and debtor letters (email & SMS) → payment is always accessible
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Secure links and QR codes → instant payment options for your customers
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Removes need for risky phone payments → less admin and reduced risk
Registered card payments
Secure, authorised payments — processed automatically when they’re due.
For regular account customers, registered card payments provide a more consistent and reliable way to manage outstanding balances. Customers securely register their card via a payment link, with details handled and stored by the payment gateway — not within your system.
Once authorised, your team can process payments when they are due without needing to contact the customer or re‑enter card details each time, making ongoing collections simpler and more predictable.
Because everything is fully integrated, payments are automatically applied to the correct invoices and reflected in your financials, giving you an accurate, up‑to‑date view of accounts at all times.
Key features & benefits
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Tokenised card storage via payment gateway → no sensitive data held in‑store
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Process authorised payments when due → consistent, reliable collections
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No card data held at store level → secure and compliant payment handling
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Branded customer experience → aligned to your business