Delivering real results — not just software
Sympac is a leading provider of innovative business software solutions, bringing Point of Sale, customers, inventory, ordering, financials, eCommerce and multi store operations into one connected system designed around how Australian businesses actually work.
Our Approach
Built around how real businesses operate — practical, connected, and designed to evolve.
Our Solutions
Connected software simplifying operations, improving visibility, supporting smarter decisions.
Our Customers
Businesses that trust Sympac to support daily operations and long‑term growth.
The system frees me up to actually run the business. Everything just works! The best parts for us are POS and Inventory. We love it!
Martin Crocker, Earls Hardware
(with Sympac since 1999)
What makes Sympac different?
We're designed for the way real businesses operate!
Our systems are shaped by how businesses actually run - not by theory.
For more than 30 years, Sympac has worked alongside businesses across a wide range of industries, continually evolving our platform around real‑world operations — not theoretical workflows. The result is software that fits how businesses actually work, scales as they grow, and supports confident, everyday decision‑making.
That means supporting:
-
High‑volume transactions with accurate, reliable inventory
-
Flexible product and pricing management, including linear metre, square metre, unit and pack pricing
-
Smarter purchasing and stock replenishment across suppliers
-
Clear multi‑store visibility, control and integrated dashboards
-
Built‑in mobility, supporting remote management and on‑the‑shop‑floor work with Sympac GO
Everything works together in one connected system, helping businesses stay in control while adapting as conditions change.
Everything connected.
Nothing duplicated.
A complete business management system — built for real operations.
Sympac brings your core systems together into one connected platform, so work is done once — not repeated across multiple systems.
With Point of Sale, inventory, ordering, pricing, financials and reporting all connected, information flows through the business without re‑keying, double handling or manual reconciliation.
The result is less wasted time, fewer errors, and faster, more confident decisions — because everything works together.
You only have to do things once — and that is very important to us! The reliability of the system has been great, and the innovation over the years has been critical to how our business has grown.
Bernie Crameri, Crameri's Rural & Hardware
(with Sympac since 2003)
We saw a 5% increase in gross profit when we started with Sympac. It’s an invaluable tool.
Steve Pulbrook, Gubbins Pulbrook Group
(with Sympac since 2019)
Real outcomes.
Not just software features.
Sympac delivers measurable results by improving visibility, strengthening cash‑flow, and supporting smarter decisions across the business.
Customers commonly report a 2–5% increase in gross profit and stronger cashflow, driven by:
-
Greater visibility across pricing, margins, stock and performance with custom reporting tools
- Debtor Management Dashboards and integrated payment options for account customers like PayByLink
-
Smarter purchasing and ordering tools, including Suggested Ordering and To Be Ordered (TBO)
-
More accurate pricing and stronger margin control with tools like Margin Magic and Comparison Reporting
- Fewer errors, less rework, and reduced manual effort
By turning operational data into clear insight and action, Sympac helps businesses stay in control and respond faster as conditions change.
