Over time, every product file accumulates items that are no longer sold, stocked or required. The challenge is knowing which products can be safely removed without affecting stock records, transaction history or activity at other branches.
That's why we've completely rebuilt Product Purge as part of our next major Software Release [9.01.03] due out in November 2026.
The new version has been redeveloped from the ground up, giving businesses a safer and more transparent way to identify products that are no longer needed. Most importantly, it now validates activity across every store in a multi-branch environment before allowing a product to be removed.Keep reading to find out more.
The new version introduces comprehensive multi-store validation, allowing Sympac to review activity across every branch before a product is removed. It also provides clear explanations for every product, showing exactly why it can or can't be purged.
The result is a safer, more transparent process that helps businesses maintain a cleaner product file while reducing the risk of removing products that are still active elsewhere in the group.
These include:
Confirmation prompts that default to No
Audit files created for every purge run
Optional backup copies stored in the Electronic Price Guide
The ability to stop a purge process part-way through
Multi-store warnings if System Health Check is not enabled
Exporting results to Excel for review before actioning
These safeguards provide a clear audit trail while helping reduce the risk of accidental deletions.
Before removing any products, we recommend:
Taking a few extra minutes to validate the results can provide peace of mind before performing a permanent purge.
The new Product Purge delivers a safer, smarter and more transparent way to clean up your product file. With comprehensive multi-store validation, detailed explanations and built-in safeguards, you can confidently identify and remove products that are no longer required.
To assist with the rollout of our improved Product Purge feature, we have created a symlearning micro lesson. It steps you through the setup and configuration so you can get up to speed quickly and start using Product Purge in Sympac. You'll find our Product Purge lesson in the Inventory Learning Pathway on your symlearning dashboard, follow the link below to login.
Not yet on symlearning? Click 👉here to register.