Get more from Sympac GO

The Sympac GO home screen gives staff quick access to three everyday options:

• Process Sale — start a sale while you are with the customer.

• Price Check — search or scan an item to check product and price information.

• Parked Dockets — pick up a sale that has been put on hold.

This makes it easy to move straight into the job at hand, whether that is helping a customer, checking a price or returning to a sale that needs to be finished.

When a customer asks a question, Sympac GO lets staff check the details there and then.

• Use Price Check to search by product name, scan an item or enter a product code.

• Check product details and pricing for a customer on the shop floor or in the yard.

• By selecting Process Sale you can begin the transaction from the mobile rather than going back to the counter first.

• Parked dockets - If a customer needs to collect more items or a sale is interrupted, the sale can be parked and returned to later through Parked Dockets.

• Sympac GO can be used for account transactions where a customer signature is required.

• Hand your device to the customer to capture their signature before the transaction is processed.

• This keeps the signature step within the normal sales process while allowing the transaction to be handled away from a fixed POS location.

   

Use Sympac GO for everyday stock work. Work through stock-related tasks while your are in the area where the stock is held.

• Use New Stocktake to scan or search for products and enter the counted quantity on the device. 

• The same product lookup tools can be used when checking a product, confirming pricing or helping a customer locate an item.

• Stock adjustments - can be completed from the device, helping you record changes as they are identified rather than waiting until they return to a desktop or counter terminal.