News Blog

Service Notice - Request Assistance Issue RESOLVED

Written by Sympac Solutions | July 15, 2026 at 11:30 PM

We are pleased to advise that an earlier issue affecting the Request Assistance option within Sympac has been resolved.

All outstanding and previously missing tickets have now been processed and received.

No additional action is required.

We apologise for any inconvenience caused and appreciate your patience while we investigated and resolved the issue.
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