Hot Fix - August 2026 #1

HOT FIX Release Notes: August 2026 #1

Point of Sale

• Alternate Unit of Measure at Point of Sale

  • When you scan or enter a product for a customer on contract pricing, you are now offered the alternate unit of measure choices (such as carton, box or pack) instead of the prompt being skipped altogether.

  • Contract customers now see their contract price applied to the alternate unit of measure - the price shown for a larger pack is the customer's contract price for a single unit, multiplied by the number of units in that pack. 

  • Standard quantity break and promotional discounts are not applied on top of a contract price, so contract customers are charged their agreed rate no matter which unit of measure they buy in.

• Staff who are allowed to change costs on customer orders and quotes can now do so in the grid. Previously the cost column stayed locked even when their staff settings permitted it.
• Picking Slip barcode is now prints the correct document number after selecting Print Picking Slip from the Customer Order Backorder Options prompt.
• Store Transfers no longer obey the “Force Continuous printout” option

Customers

• Order Taken Dashboard now loads when more than one delivery record exists for a Customer Document

• When processing a receipt reversal, any invoices which had a payment allocation from the original receipt will have their balances re-instated (existing behavior) with a supporting allocation record (new).

• Adding contact details during a debtor insert process now stores the new contact against the correct account
  Store Transfers no longer obey the “Force Continuous printout” option

Products

• Fixed an issue where System Cost Adjustment journals from a Return to Supplier quantity adjustment could post to the Claims Clearing account instead of the Average Cost Adjustment account.

• Importing product data with invalid departments will now be validated first

• In Product Alter, when changing only a value on tab 9 Flags / Switches, the Product Master record would not save.

• Stock Transaction Report staff number column now reports reliably
  
  

Purchase Ordering / Inwards Goods

• Purchase Order Workbook
  • Filtering the grid on the product code field no longer triggers a validation error
  • The PO workbook clear filters button now works.
  • Selecting 'On order' hyperlink displays the right product description
• Supplier notes on the printed purchase order now show the notes for the correct supplier on the order
  
  

System

• Attachments via the SVOS system size limitation has been increased to 20mb

• Document Audit record details will now share correctly through SVOS

• The ability to set passwords on dashboards has been reinstated tart Here

Action to Take

• Please ensure you read the information above and view/download any documentation below that supports this update.

• Once the update has been downloaded and installed, restart your PC to ensure all changes are applied successfully.

We’re here to help!

• If you need any assistance or have any questions, please call the Sympac Help Desk on (03) 5649 6200.

• Our Client Services Team are available from 7am to 8pm EST to assist you.

Software Version 9.01.02.7