NEW! Get Ready for Sympac Dashboards

Written by support@symlearning.com.au | July 31, 2026 at 5:44 AM

👉Early Dashboard Access Already Available - Get Ready Now!!

We're preparing for the release of the new Sympac Dashboards, with the next software release already rolling out to selected stores.

Make sure to take full advantage of early access (that is already enabled on the Sympac Menu) to:

Explore the new dashboard experience
Review training and support resources
Prepare dashboard security settings before go-live

⚠️Action Required Before Release

To ensure your team has access to the right dashboards when they become available, we recommend reviewing and configuring your dashboard security settings now. Taking the time to prepare ahead of release will help ensure a smooth transition and minimise disruption for users.

🚀Get Ready for Launch

A range of symLearning courses is now available to help you understand each dashboard, its benefits and how it can improve daily workflows.

Access dashboard training
Learn the benefits and functionality of each dashboard
Explore the dashboards below and start preparing today

Security Setup - actions to take now!

Managers should set up security for the dashboards now! The dashboards contain information that may not be appropriate for all staff to access and include functions that may not be suitable for all users.

To configure dashboard security you need to follow these 5 steps

Go to the Utilities, Help and Support area on your Sympac Desktop
Select "Password & Profile Alters"
Open Client Menu Security Control
Locate the Dashboards area in the menu list
Set access to Yes or No depending on the permissions you want to grant

Our screenshots below will assist you in setting this up (click on each screenshot to zoom in!).

About NEW Customer Dashboards

The Customer Dashboard brings together critical customer-facing processes such as debtors, orders, quotes, and collections into a single, streamlined view - helping you save time, reduce manual effort, and improve operational efficiency.

Here are the key highlights of each of our Customer Dashboards, along with the symlearning courses you can access to support them.

Access our Customer Dashboard Learning Pathway on symlearning

If you’re already registered and using symlearning, simply log in—you’ll find the Learning Pathway has been added to your Learning Dashboard.
If you’re not yet on symlearning, you can follow the link to quickly register for access. (This gives you access to just this Dashboard Learning Folder - to access the full symlearning suite of over 100 Sympac courses, your store can be registered via the symlearning website)

About NEW Consolidated Product Dashboard

The Consolidated Product Dashboard centralises Product Department Maintenance and NSI Review features into one intuitive workspace - simplifying workflows and making it easier to manage product data across your business.

Here are the key highlights of each view withing this Dashboard along with the symlearning courses you can access to support them.

Access our Consolidated Product Dashboard Learning Pathway on symlearning

If you’re already registered and using symlearning, simply log in—you’ll find the Learning Pathway has been added to your Learning Dashboard.
If you’re not yet on symlearning, you can follow the link to quickly register for access. (This gives you access to just this Dashboard Learning Folder - to access the full symlearning suite of over 100 Sympac courses, your store can be registered via the symlearning website)

We're here to help!

If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200. Our Client Services Team are available from 7am to 8pm EST to assist you.

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