If you have not already done so, we recommend scheduling an overnight server restart. This helps ensure that all Sympac services are operating correctly for the new financial year, including Sympac Go data reporting.
Benefits of a Restart
An overnight restart will:
This is a simple, low-risk maintenance step and the quickest way to eliminate potential service issues before they impact daily operations or trading.
If you have any questions or require assistance scheduling the restart, please contact our support team.
Email helpdesk@sympac.com.au or call 03 5649 6200.