NEW Sympac Dashboards are on the way!

This early access allows you to:

• Get familiar ahead of time with the new interfaces
• Review our training and support materials
• Prepare your dashboard security settings before go-live

To support the rollout

• A series of symlearning courses to support the rollout is now available — helping you quickly understand the value of each dashboard and the efficiency it can bring to your daily workflow.

• Find out more about each dashboard below and how to gain access to the courses.

Security Setup - actions to take now!

Managers should set up security for the dashboards, as they contain information that may not be appropriate for all staff to access and include functions that may not be suitable for all users.

To configure dashboard security you need to follow these 5 steps

1. Go to the Utilities, Help and Support area on your Sympac Desktop
2. Select "Password & Profile Alters"
3. Open Client Menu Security Control
4. Locate the Dashboards area in the menu list
5. Set access to Yes or No depending on the permissions you want to grant

Our screenshots below will assist you in setting this up (click on each screenshot to zoom in!).

About NEW Customer Dashboards

The Customer Dashboard brings together critical customer-facing processes such as debtors, orders, quotes, and collections into a single, streamlined view - helping you save time, reduce manual effort, and improve operational efficiency.

Here are the key highlights of each of our Customer Dashboards, along with the symlearning courses you can access to support them.

Access our Customer Dashboard Learning Pathway on symlearning

• If you’re already registered and using symlearning, simply log in—you’ll find the Learning Pathway has been added to your Learning Dashboard.
• If you’re not yet on symlearning, you can follow the link to quickly register for access. (This gives you access to just this Dashboard Learning Folder - to access the full symlearning suite of over 100 Sympac courses, your store can be registered via the symlearning website)

About NEW Consolidated Product Dashboard

The Consolidated Product Dashboard centralises Product Department Maintenance and NSI Review features into one intuitive workspace -  simplifying workflows and making it easier to manage product data across your business.

Here are the key highlights of each view withing this Dashboard along with the symlearning courses you can access to support them.

Access our Consolidated Product Dashboard Learning Pathway on symlearning

• If you’re already registered and using symlearning, simply log in—you’ll find the Learning Pathway has been added to your Learning Dashboard.
• If you’re not yet on symlearning, you can follow the link to quickly register for access. (This gives you access to just this Dashboard Learning Folder - to access the full symlearning suite of over 100 Sympac courses, your store can be registered via the symlearning website)

We're here to help!

If you need any assistance or have any questions please call the Sympac Help Desk on (03) 5649 6200. Our Client Services Team are available from 7am to 8pm EST to assist you.