The SYM-PAC Client Services/Sales team is headed up by "Robert Goulter" (Sales) and "Glenn Watkinson" (Client Services).

Robert has had sales and management experience in Sales, Spare Parts, Inventory Control, Servicing and Business Problem Solving for many years. Over the last 5 years he has developed his skills in the IT industry. His mature attitude to business issues makes him an valuable member of the staff and sales team.

Glenn has extensive experience within SYM-PAC and in fact is the second longest serving staff member. He has gained experience in Help Desk Management, Implementations and project methodologies and management in delivering innovative solutions to Clients.  With a diverse knowledge of retail management systems, hardware and strong business knowledge he and his team have the know how to show you the true potential of you Sym-Pac system investment. 

The role of the Client Services team is simple – To add value to your business!!

Sym-Pac Client Services focuses on building partnerships for the long-term by getting to know your business and operational priorities along with the right advice and assistance to help increase productivity and profitability with sound advice. 

Sym-Pac Client services has a dedicated team of professionals with diverse experience and knowledge in many retail sectors.  Our team consists of highly skilled professionals that appreciate and understand the day to day running of your business along with the business attributes to assist you in your ongoing growth.

We understand that business changes and evolves, that's why our team is prepared to help you make transitions, expansions or any other changes as efficiently as possible.  Client Services will assist you in all areas of your business as the need arises. 

The client services team can offer you many diverse services at your request –

• Extended Services Contracts
• Diamond Visitation Program
• System Monitoring Services
• Extended Account Management Services (Facilities Management)
• On Site Consultation and Services
• Training Requirement Analysis
• In Store Procedure Implementation and Best Practice Services
• Business Consulting Services
• Financial Consultancy
• System Solutions and Expansion Advice

We are the leaders in the industry with both the versatility of our product and the ongoing service and backup support that we provide. 

Robert Goulter
Sales Manager
+61 (0)400 949 924
robertg@sympac.com.au

Glenn Watkinson
+61 (0)438 553 501
glennw@sympac.com.au - clientservices@sympac.com.au